Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)
Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.
We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.
About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.
Key responsibilities include:
* Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
* Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
* Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
* In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
* In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.
Who We’re Looking For
You will bring:
* A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
* Experience in delivery of support to clients.
* Agrees with Keychange mission, vision, values.
* Strong leadership, problem-solving, interpersonal, and time-management skills.
* Competent computer skills using Microsoft applications and organisational systems.
Desirable experience includes:
* Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
* Experience of services for women and/or young people experiencing homelessness.
* Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
* Knowledge of the range of services available to homeless people who may have complex needs or other support needs.
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
* Salary of £29,000 – £34,000
* 25 days annual leave plus bank holidays
* Hybrid working (with 4 days regularly site or community based)
* Employee Assistance Program and Life Insurance
* Contributory Pension Scheme with matched employer contributions
* Ongoing personalised learning and professional development
* A compassionate, faith-centered, values-driven culture
For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
* Application deadline: 23rd December 2025
* First stage interviews (remote): First week January 2025
* Final interviews (in person): Mid-January 2026
* Start date: Early February 2026