Primary care network manager

Job Summary

This is an exciting opportunity for an experienced leader to join North East Derbyshire Primary Care Network Ltd (NED PCN), as our new PCN Manager. We are looking for a motivated, enthusiastic, innovative leader to join our focused, professional, friendly and supportive senior management team. The ideal candidate will have proven leadership experience, a proactive mindset, and will be dedicated to making NED PCN the best it can be, for its member practices, their patients, and its staff.

About Us

NED PCN is a group of four likeminded GP practices in North East Derbyshire: Barlborough Medical Practice, Killamarsh Medical Practice, The Springs Medical Partnership and The Valleys Medical Partnership. We are a small PCN with approximately 40,000 patients and are proud of everything we have achieved to date, thanks to our ongoing investment in collaborative working between practices and a shared commitment to sustaining the core principles of General Practice.

Salary

£43,000 to £53,000 a year (dependent on experience).

Responsibilities

Leadership and Business Management

• Lead on the development and implementation of the PCN vision and strategy, in collaboration with its member practices, the Clinical Director and PCN Board Members.
• Proactively identify and capitalise on opportunities that will benefit the PCN and its patients.
• Ensure the PCN is fully compliant with its statutory and legal responsibilities, including those related to the PCN's Limited Company status.
• Lead, guide and support the PCN Board, PCN Clinical Director and its member practices to ensure the smooth running of the Network, including the delivery of strategic and operational priorities.
• Provide effective leadership to drive the transformational change required to deliver the PCN Contract Directed Enhanced Service (PCN DES), Team Up enhanced service specification, Enhanced Health In Care Homes Framework and any other relevant contracts.
• Coordinate the delivery of PCN services and other projects arising on behalf of the Network.
• Set agenda and chair monthly PCN Board meetings.
• Lead the Digital and Transformation Programme, as outlined within the PCN DES.

Financial Management

• Be accountable for strategic oversight of the PCN's finances, ensuring the network operates within an agreed budget and reports to the Board and member practices on performance.
• Provide financial control, compliance and company account keeping.
• Provide oversight of the PCN's financial position to the Board members through regular reporting.
• Manage the PCN as an NHS pension employing authority, ensuring compliance with relevant regulations and legislation.
• Submit annual financial accounts and other annual updates to Companies House.
• Ensure staff salaries and pensions are managed and paid appropriately.
• Create business plans and cost summaries for new and existing initiatives.
• Be accountable for setting the PCN budget, including 3‑year forecasts, based upon the funding available.
• Explore additional funding opportunities and, where appropriate, submit bids, financial claims, end‑of‑year returns and other associated compliance information within the conditions of funding.
• Lead and/or oversee procurement activities.

Human Resource Management

• Embed an inclusive and respectful work environment that prioritises staff wellbeing.
• Ensure appropriate HR management systems are in place to support staff management.
• Oversee recruitment, inductions, appraisals, performance management and training of the PCN workforce.
• Undertake regular workforce reviews, with reference to skill requirements and workload, making recommendations to support and improve delivery of care to the Board.
• Manage operational, administrative and clinical staff, including all aspects of employment, as set down within the PCN staffing structure.

Service Delivery

• Work with member practices to develop new and innovative ways of working which enable the PCN to thrive through sharing of best practice and collaborative working.
• Ensure service development and delivery is in accordance with the PCN DES and other local initiatives.
• Oversee day‑to‑day operations of the PCN staff, ensuring staff achieve their primary responsibilities.
• Manage and monitor compliance with direct PCN operations, including employment law, GDPR and Health & Safety.

Governance

• Establish systems and policies to ensure correct governance of the PCN limited company and effective working between the constituent practices.
• Establish effective quality improvement and clinical governance systems and processes, to ensure services are delivered in accordance with associated clinical standards, evidence‑based standards and recognised good practice (e.g. NICE guidelines, CQC requirements).
• Develop and enforce local policies and standard operating procedures to support service delivery to required standards.
• Manage the quality of service delivery through clinical audit, significant events analysis and standard setting.
• Implement recommendations from local clinical audits with support from the Clinical Director.
• Produce performance and quality reports within the network and present reports to the Board.
• Ensure all PCN policies and insurances are in place and regularly reviewed to minimise the company’s legal liabilities.
• Ensure all contracts, agreements and sub‑contracts with third parties are developed and reviewed at regular intervals.

Information Technology

• Oversee the development and maintenance of a robust IM&T policy.
• Ensure the PCN's compliance with all GDPR legislation and professional information management standards and information governance.
• Ensure that the PCN's use of technology is current, relevant and appropriate for use.

Communication and Engagement

• Lead, develop and maintain good internal and external communication for the PCN.
• Act as the primary point of contact for NHS(E), DDICB, community services and other external stakeholders.
• Effectively and professionally represent NED PCN at all appropriate meetings.
• Work in collaboration with other local health and care organisations to develop transformational programmes of work.

Person Specification

Qualifications

• Essential – Degree Level Qualification or equivalent experience.
• Desirable – Additional Leadership and / or Management Qualification.

Skills and Knowledge

• Essential – Excellent leadership skills; strategic thinker and negotiator; strong interpersonal skills; confident communicator across a range of audiences; ability to exploit and negotiate opportunities to enhance service delivery; familiarity with and knowledge of digital enhancements in primary care; data collation and analytical skills; business proposal development skills; self‑starter; ability to prioritise, delegate and work to tight deadlines in a fast‑paced environment; ability to develop, implement and embed policy and procedure; ability to motivate teams, enhance morale and embed an inclusive and respectful working environment for staff; understanding of GDPR legislation and requirements.
• Desirable – Knowledge of SystmOne Clinical point of care software; competent with using Microsoft Office software; experience in using Xero accounting software.

Experience

• Essential – Demonstrable experience of operational and business management; proven ability to operationally manage multiple service aspects at any one time; financial management and control; ability to demonstrate experience of being patient centric in approach to service development; experience of internal and external stakeholder engagement; significant experience in managing all HR related activities; previous NHS, Primary Care or General Practice experience; experience in Governance and Assurance management.
• Desirable – Experience in managing the statutory and legal requirements of a Limited Company; understanding of current and upcoming PCN contracts and initiatives.

Other

• Essential – Highly organised; motivated and proactive with a positive approach to challenges; reliable and trustworthy; ability to use initiative and judgement; resilient; commit to a DBS Check; UK driving licence with full use of a car.
• Desirable – Good sense of humour.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

Employer name: The Springs Health Centre
Address: Springs Health Centre, Recreation Close, Clowne, Chesterfield, Derbyshire, S43 4PL
Website: https://www.thespringshealthcentre.co.uk/