Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers monthly
* 30% discount on food and drink for you and up to five friends
* 50% off food during your shifts
* Access to our Team Member Support Programme, including counselling, life coaching, and mental health support
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be central to the customer experience!
Your role may include welcoming customers at reception, hosting parties, or serving food & drinks. Your professional, energetic, and enthusiastic approach will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas, supporting the customer journey, including working in the kitchen if required.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight. Busiest times are evenings, weekends, and holidays, requiring availability during these periods.
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times vary by centre. Under 18s may work until midnight. You will receive a thorough induction, ongoing training, and development opportunities, including apprenticeships and management training.
To be successful, we look for:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about providing affordable fun and healthy competition. With over 75 centres in the UK and 15 in Canada, we are market leaders in experiential family entertainment. We value diversity and are committed to creating an inclusive workplace that promotes equal opportunities.
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