Overview
We are seeking a motivated and detail-focused Income Maximisation Officer to join the Housing Services team at a local authority in South London. This role is central to maximising income and ensuring the effective management and letting of the Council's residential and non-residential housing assets.
Responsibilities
* Manage empty properties through the voids and lettings process, including arranging viewings, completing tenancy sign-ups, and coordinating new tenant visits.
* Let non-residential units such as garages, sheds, parking bays, and cycle storage in line with agreed processes while maintaining accurate waiting lists and management information systems.
* Coordinate site access, monitor contractor performance, and ensure repairs and compliance requirements are met in collaboration with contractors, surveyors, security services, and internal teams.
* Respond to customer correspondence, complaints, Members' enquiries and statutory requests, and provide advice to residents on income maximisation and tenancy-related matters.
* Contribute to service improvement, delivery of key performance indicators and cost-effective working while ensuring compliance with housing legislation, Council policies, and equality duties. The role is office-based with regular property visits and inspections.
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please clickAPPLY NOW.
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