Catering Assistant in our Philpotts Colmore Row, Birmingham
Various shifts Monday – Friday between 6am – 16:30pm
£12.75 per hour dependent on age
Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception. With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.
Role Overview:
1. To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors
Key Tasks/Responsibilities:
2. To deliver customer service in a friendly, professional and efficient manner
3. The preparing of a variety of food items to the highest standards, in order to meet customer demand
4. Ensuring that all areas of the shop and food products are displayed in a clean, tidy and attractive manner
5. Seeking to maximise the sales and profitability within the store
6. Working as a team with the Store Manager and other Team Members
7. Reports all customer complaints to manager on duty
8. To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training
Skills & Experience
Essential
9. Basic education (numeracy and literacy)
Desirable
10. NVQ level 2-3 in retail skills, customer care (or similar)
11. Previous cash handling experience
12. Experience in a customer facing role
What's in it for you?
Excellent benefits package including:
13. Free meal
14. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
15. Develop your skills and capability in a highly supportive and multi-diverse culture
16. Outstanding Training & Development
17. Gain hands-on experience in a high volume, fast paced convenience store
18. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
19. Proactive promotion of internal candidates
20. Early access to your pay through ‘EarlyPay’
21. 24/7 access to your payslips and Rotas via HR/Payroll portal
22. Wellbeing support – access to emotional support, counselling, legal and financial advice
23. Company Pension Scheme
24. NEST pension scheme
25. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
26. Extra Holidays - Purchase Scheme
27. Cycle to work - Bicycle purchase scheme
28. Long Service Awards
29. Uniform provided
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.