Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme (counselling, life coaching, CBT, Mental Health First Aiders)
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience! No two shifts are the same; you may welcome customers at reception, host parties, or serve food & drinks from our bar and diner. Your professional and engaging service, high energy, and enthusiasm will ensure our customers have an enjoyable, value-for-money experience.
Team Members are trained across all key areas of the centre to support and add value throughout the customer journey. You may also work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open 7 days a week, from 9am to midnight. This role is based on weekend work (Friday - Sunday). During busy times like evenings, weekends, and school holidays, availability is especially needed.
Typical shifts include:
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times may vary by centre, and will be confirmed at interview. Under 18s may work until midnight, but no later.
We provide thorough induction, ongoing training, career development, and access to further training programs if you wish to advance.
To succeed as a Team Member, you should have:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility in working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our listing on the stock market in 2016, we rebranded as Hollywood Bowl Group, expanding our locations across the UK and Canada under various brands. We are proud market leaders in experiential family entertainment, with ongoing expansion plans.
We value diversity and inclusion, committed to creating an equitable workplace where all contributions are recognized. We believe that a diverse and inclusive environment makes us more relevant, competitive, and resilient.
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