Tesco UK – Glengormley
Type: Permanent
Apply by 28-Sep-2025
Availability Window
Days From time To time
Sun 13:00:00 – 23:00:00
Fri 19:00:00 – 23:00:00
Sat 13:00:00 – 23:00:00
Our Customer Delivery Driver rate of pay starts from £13.35 per hour. Additional payments may also apply depending on location.
It\'s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) there are opportunities for this too, and we would love to hear from you.
The availability window shows the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we\'d still love to hear from you. Read more.
Customers are at the heart of everything we do.
As the face of Tesco on the road, you will deliver from Lands\' End to John O\'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes daily. This role is about more than driving; it is about helping others and delivering great service with a smile.
* Hands-on, physical work with variety. No two shifts are ever the same, and customers may need help in many ways. For most of the day you\'ll feel like your own boss, delivering to customers, with a team of Managers and colleagues back at base for support.
* Whether you seek flexibility, job stability, or a change in career direction, everyone is welcome at Tesco.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Colleague Clubcard benefits: 10% discount and 15% at pay day weekends; save up to £2,000 a year
* Access to free wellbeing services and resources
* Life cover of five times pay and an award-winning pension with employer matching up to 7.5%
* Benefits to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support you for life\'s moments
* Access to colleague networks and support; more information available on request
You will be responsible for
Delivering your part of the customer shopping trip by:
* Ensuring the van and trays are clean, tidy, and organised
* Leaving the back yard clean, tidy, and clear of rubbish; pick up litter as you see it
* Washing trays as part of the tray wash process
* Loading the van as required and checking the van for roadworthiness
* Talking to the customer about any changes to their order, including substitutions, and offering a refund if anything is unsatisfactory
* Taking care of products/deliveries as if they were your own
* Explaining to the customer that substitutions will not incur extra charges
* Delivering during the customer\'s time slot
* Calling the customer before arriving if early
* Calling the store/centre if running 30 minutes or more late
You will need
* Build relationships with colleagues to create team spirit and work together to serve customers
* Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you
* Respond quickly to changing customer needs and embrace change within the store
* Be energetic and driven to deliver beyond expectations, balancing home and work life
* Share ideas with your Manager and colleagues on how to improve the store
* Valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
About us
Tesco\'s vision is to become every customer\'s favourite way to shop, whether at home or on the move. Our core purpose is: Serving our customers, communities and planet a little better every day. Serving means acting as a responsible and sustainable business for all stakeholders, the communities we are part of, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are, we want you to feel represented and able to be yourself at work. We are a place where Everyone\'s Welcome.
We welcome chats about flexible working and will consider individual circumstances. Please discuss any accommodation needs during your application.
We are proud to be a Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For information on accessibility support, please contact us.
Please note: Tesco will recruit individuals who have passed the school leaver\'s age. To find out the school leavers age for your country, please read the guidance.
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as warehouse, alcohol, counters, bakery, or driving roles.
From time to time, roles may close earlier than the advertised end date to manage applicants. Interview feedback is provided on request.
For more information about Tesco, please visit: www.tescoplc.com
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