Join Our Passionate Team
Are you a proactive, organised, and compassionate care professional ready to take the next step in your career? At Prestige Nursing & Care Chichester, we put people at the heart of everything we do. We are looking for a dedicated Care Coordinator to play a key role in ensuring the safe, effective, and high-quality delivery of care to our clients.
With over 80 years’ experience in the home care sector, Prestige Nursing & Care is a trusted provider of personalised and specialist care services. We are proud of our commitment to making life better for our clients, colleagues, and the communities we serve.
The Role
As a Care Coordinator, you will be central to the day-to-day running of the Chichester branch. You will support service delivery, maintain continuity of care, and work closely with clinical and operational teams to meet both care quality and business objectives. This role suits someone who thrives in a fast-paced, people-focused environment.
Key Relationships
Internal
1. Branch team
2. Regional Manager
3. Business Development Manager
4. Recruitment Consultant
External
5. Clients and families
6. Healthcare professionals and social workers
7. Case managers and external service providers
Key Responsibilities
8. Ensure all client visits are covered daily
9. Prepare and maintain rotas at least four weeks in advance
10. Coordinate quality visits for Field Care Supervisors and Managers
11. Liaise with Branch Nurses on complex care, assessments, training, and competencies
12. Deliver excellent customer service to clients and colleagues
13. Communicate care plan updates and rota changes clearly
14. Allocate care staff based on skills, preferences, and client needs
15. Maintain accurate records and ensure compliance with systems and procedures
16. Build and maintain strong relationships with clients and frontline teams
17. Identify local business development opportunities with the Branch Manager
18. Participate in the on-call rota, including 1:4 weekend cover
19. Support neighbouring branches when required
20. Prepare reports and support day-to-day branch operations
Key Accountabilities
21. Safe and effective rota management
22. Strong, positive working relationships
23. Clear and timely communication
24. Consistent, person-centred service delivery
Essential Criteria
25. Proactive, solution-focused approach
26. Strong communication and organisational skills
27. Previous experience in care coordination or care planning
28. Ability to work independently and as part of a team
29. Commitment to equality, diversity, and inclusion
Desirable
30. Full UK driving licence and access to a vehicle
31. Confidence promoting services to stakeholders
32. Passion for continuous improvement
Our Values
33. Care made better – Compassionate care for clients and colleagues
34. Quality made better – High standards of dignity, respect, and safety
35. Life made better – Exceptional people delivering exceptional care
What We Offer
36. Competitive salary
37. £750 welcome bonus
38. 28 days’ annual leave (including bank holidays), increasing with service
39. Additional paid day off for your birthday
40. Flexible, family-friendly policies
41. Recognition and reward programmes
42. Annual Leave Purchase Scheme
43. Cycle to Work Scheme
44. Blue Light Card & Health Service discounts
45. Health cash plan – claim up to £1,000 per year
46. 24/7 GP access and confidential Employee Assistance Programme
47. Full clinical induction and bespoke complex care training
48. Ongoing CPD and clear career progression
About Us
Prestige Nursing & Care has been delivering high-quality care for over 80 years. We follow safer recruitment practices, including enhanced DBS checks, employment references, and right-to-work verification.