Full-Time, Fixed-Term (24 months) Applications are invited for the post of IT Project Support Officer in the University’s IT Department. We are seeking a proactive and detail-oriented IT Project Support Officer to join our IT Department in a new role on a fixed-term basis, while the University undertakes a major project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. This is a fantastic opportunity to contribute to a dynamic team, supporting essential services that impact students and staff across the institution. You’ll be part of a collaborative environment where your expertise will help maintain continuity and drive improvements during this period of transformation. Role Purpose & Scope Provide structured administrative and coordination support to the IT Project Manager for the Student Record System (SRS) replacement and Student Study Services transformation programme. Assist with the smooth day-to-day running of a large, multi-workstream IT project within a complex university environment. Help maintain consistency, transparency, and alignment with agreed project governance processes during a period of organisational change. Key Responsibilities Project & Governance Support Take responsibility for all workstreams to ensure the upkeep of all project logs, including actions, risks, issues, and dependencies, ensuring information is accurate and up to date. Act as main administrative support for all workstreams to coordinate the scheduling of project meetings, workshops, and governance meetings / boards. Be responsible for preparing meeting agendas, capturing minutes, and maintaining action logs, including the follow up on agreed actions with stakeholders as required. Be responsible for sharing all best practice and governance artefacts from the wider Project Management Office with all Project Managers, Change Managers and Workstream leads, including training where necessary. Be the Project support link to the wider Project Management Office to ensure any Change Requests follow the correct governance route. Support communication and coordination across project teams, suppliers, and business areas to ensure information flows effectively. You will bring a strong analytical mindset, excellent communication skills, and a collaborative approach to problem-solving. Ideally, you will: An understanding of Project methodologies and Project governance items Experience in supporting or leading Project work Have experience in interacting with a wide group of people in a Project environment Have strong organisation and communication skills Have proficiency in MS Office, ideally MS Planner and MS Projects but not essential In return we offer a highly competitive rewards and benefits package including: Generous annual leave entitlement Training and Development opportunities Pension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking The post is based in Egham where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. For an informal discussion about the post, please contact Assistant IT Director, Paul Withey at paul.withey@rhul.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk. Please quote the reference: 0226-071 Closing Date: 23:59, 12 March 2026 Interview Date: To be Confirmed Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .