We re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. We have an opportunity in our Network Department for a Network Flushing Team Leader. The person in this post will be responsible for preparing and managing the flushing programme and the effective flushing of the distribution network, ensuring the effective development, deployment and day to day supervision of the team to ensure that team activities are consistent with and compliment Portsmouth Water operating procedures. What will you be doing? Key Responsibilities Ensure that all network activities and operations are undertaken in an appropriate and timely manner with due consideration, communication, and safe execution. That all operations are completed in line with the relevant PW policies/procedures/RAMS. Review and report on all team key activities and recommend any process improvements to maintain/enhance PW performance. Ensure all team risk and COSHH assessments are correct and reviewed in line with PW expectations. Assist with the effective and timely reactive and proactive response to operational events and incidents. Ensure that all field activities are undertaken with the required customer communications, permits and approvals in place (or in retrospect where applicable), and that all relevant information/data is subsequently returned/processed. Deliver excellent customer service when dealing with internal and external customers. Participate in out of hours work (network operations will dictate when flushing can commence). What do you need? Skills, Qualifications & Competencies Ability to work under pressure, whilst managing varying and potentially conflicting priorities. Excellent time management. Confident & strong communicator at all levels. Ability to network, establish and maintain strong working relationships with internal/external stakeholders. Detailed understanding of all field activities and operations. Ability to understand & assess numerical and statistical information. Ability to network, establish and maintain strong working relationships with internal/external stakeholders. Water hygiene card. NRSWA qualification. Level 3 diploma or equivalent in water process. Previous water company experience. We recognise people want to work in a variety of different ways, and that s why we re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for. Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out. We re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society. Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK. Due to the high volume of applications we may receive, we re unable to respond to every applicant individually. If your application is of interest, we ll usually be in touch within 4 weeks of receiving it. What can Portsmouth Water offer you? At Portsmouth Water, we believe in rewarding our people. Here s just a taste of what s waiting for you when you join the team: Holidays Made Better Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore. A Pension That Works for You We ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today. Performance Pays Off You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance because when we succeed together, you should benefit too. Family Comes First Whether you re welcoming a new arrival through birth or adoption, we ve got your back with enhanced maternity, paternity, and adoption leave and pay. Social Events All expenses covered summer and winter social events Peace of Mind, Always Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens. Comprehensive Wellbeing Support Whether you need confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app. PW Perks Treat Yourself! Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like: Electric Vehicle Scheme (after 1 year) Cycle to Work Scheme Health Cash Plan and so much more!