£11.80 an hour and a share of Calcot gratuities
Full time – 38.5 hours per week
Working within an award-winning Spa, you will have the opportunity to work as a Club Host whilst working towards your Beauty Level 2 qualification. You will attend college days at The Cedars Academy in Gloucester alongside ongoing support and development from our Spa team to transform your knowledge and practical hands-on skills to an exceptionally high standard.
This is a role for someone who enjoys a customer-facing environment, delivers service with a smile, and is motivated to give our Calcot guests a first-class Spa and club experience.
The Role:
* Commitment to attend all college and training sessions with a positive and proactive approach
* Carrying out a range of Spa treatments
* Participate in product House training to have a deep understanding of the key product partners we work with and the benefits they give to our guests
* Welcome members and guests; provide them with tours of club facilities
* Take bookings for Spa treatments, Day Spa packages, Fitness classes, and Personal training
* Take pre-orders for food and beverage, making teas, coffees, and smoothies as well as running a daily Spa lunch service
* Ensuring treatment rooms are spotless
* Assist guests with bike hiring and assign bikes and safety equipment
* Complete and pass Product house training courses to further knowledge in new treatment protocols
* Carrying out regular Facility checks
Skills:
* Previous customer-facing experience – preferred
* Excellent interpersonal skills
* Willingness to learn and progress
* Proactive
* Organised
* Weekend availability
* Team player
* Must have own transport
The Package:
* 28 days holiday per annum, including bank holidays
* Additional day off for your Birthday
* Extra holiday day awarded annually up to first 5 years
* Service charge and tips
* Free on-site parking
* 50% discount on food in the restaurants across all sites
* £50 bed & breakfast stays at the hotels in the collection
* Discounted family and friend stays
* Staff Uniform
* Staff Accommodation (subject to availability)
* Discount on other Pride of Britain hotels
* Refer a friend scheme (£500 bonus)
* Available 24/7 with practical advice and support through employee assistance programme
* Take home goods
* Rewards and benefits platform
* Charity Events
* Online fitness and wellbeing platform
* Pension Scheme
* Enhanced Maternity & Paternity pay & Adoption pay
* Cycle to work scheme
About The Calcot Collection
The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold’s are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character.
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