Main duties of the job Understanding and sorting incoming patient letters (either via post or email) to ensure that they are filed correctly and any that require action with the GP/Pharmacist are flagged in a timely manner for action. Scanning and filing all patient information into the patients computerised records Data entry of relevant patient information from incoming letters, tests and reports (e.g. looking for diagnoses, investigations, results, history, medication etc.). Recalling and administration for some long-term condition reviews and QOF Chase up information from 3rd parties that relate to presenting patients. Access GP Browser and other 3rd party systems to support care and navigation of patients. Working according to practice protocols Dealing with telephone and online enquiries relating to all the above tasks. Attending staff meetings as required Patient Registrations and deductions Summarising patient records Help to cover reception if required