AGR are working closely with our international client to recruit a Server Engineer to join its team on a 28/28 rotation, for a long-term period.
About the role:
This role will be responsible for administering and maintaining the server, storage, backup, and core Microsoft infrastructure in accordance with the client’s standards, processes, and procedures. This role requires strong technical expertise, analytical ability, and excellent communication skills in English; French is an advantage. The position focuses on reliable operations, monitoring, patching, backup and recovery, incident support, and continuous improvement of core infrastructure services.
Key duties and responsibilities:
* Administer and optimize Active Directory across all sites, including user account lifecycle management, group policy and group management, and privileged access administration.
* Administer the on-premises Microsoft Exchange and hybrid Microsoft 365 environment in alignment with corporate standards.
* Develop and maintain automation for administration and operational tasks using PowerShell and approved tools (e.g., ManageEngine).
* Install, configure, and support server-based applications and services (e.g., file, print, database, and licensing) in accordance with corporate standards.
* Maintain and administer backup, restore, and recovery processes for servers, applications, and data, including disk-based backups, replication, tape operations, and support for Dell backup tools and tape library systems.
* Monitor servers and applications using SolarWinds and other approved tools, including alert tuning, troubleshooting, and performance optimization.
* Provide technical expertise and Level 2/Level 3 escalation support for infrastructure incidents and operational issues, including root-cause analysis.
* Execute server security, maintenance, and patching activities and coordinate with the cybersecurity team on hardening and remediation as required.
* Administer and support virtualization and storage platforms (e.g., VMware and enterprise SAN/NAS), including capacity planning and lifecycle management.
* Support disaster recovery and business continuity readiness by maintaining runbooks, participating in DR tests, and ensuring recovery objectives are met for critical services.
* Maintain accurate technical documentation (configurations, procedures, and diagrams) and follow change management processes for infrastructure updates.
* Identify and implement opportunities for operational improvement, automation, standardization, and cost-effective service delivery.
At AGR we are committed to finding the best fit for our team, building a unique and exciting environment. Even if you don’t meet every requirement below but you feel you have something to bring to the table please still apply or get in touch with a member of our recruitment team.
Work Experience:
* Hands-on experience administering enterprise server, storage, backup, and Microsoft infrastructure environments.
Technical skills/Qualifications:
* Bachelor’s degree (or higher) in Computer Science, Electrical Engineering, or a closely related discipline.
* Strong experience with Windows Server; working knowledge of Linux administration.
* Relevant vendor training or certifications (e.g., Microsoft, VMware, Dell, HPE).
* Familiarity with server security, hardening baselines, and vulnerability remediation practices.
* Excellent verbal and written communication skills in English; French and/or Arabic language skills in addition is helpful.
* Microsoft, VMware, Dell, or similar infrastructure certifications (Preferred).
* ITIL Foundation, or equivalent service management certification (Preferred).
Personal Attributes:
* Analytical mindset with attention to detail.
* Strong troubleshooting and problem-solving skills.
* Proactive and self-motivated.
* Ability to learn and adapt to new technologies quickly.
* Ability to work independently and as part of a cross-functional team.
* Strong communication skills, both verbal and written.
* Strong organizational and documentation skills.
* Commitment to continuous learning and ongoing professional development.