Job Description
Type: Permanent, Full-time
Working hours: 40 hours.
Job Function: To provide on-site engineering support.
MUST BE CAP ACCREDITED
Liaising with: Customers, Operations Manager, Depot Manager.
The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent customer service.
Responsibilities:
* Carry out planned LOLER inspections for vehicles out on customer sites.
* Attend breakdowns on site, fault diagnosis and correct rectification.
* Correctly process all jobs on the works handheld tablet to include the allocation of labour and any parts used.
* Ensure optimum van parts stock level is achieved, always maintained and reviewed.
* Report any potential site revisits and customer recharges to the Service Controller.
* Provide back-up support in other areas and depots.
* Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer's guidelines at all times.
* Ensure that the company's health and safety policy and procedures are adhered to in relation to site operations.
* Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
* Follow company's Employee handbook policies and procedures.
* Any other duties requested by your Manager.
Requirements:
* Experience with mobile or vehicle mounted access platforms maintenance and inspection routines.
* IPAF Competent Assessed Person qualification. (including 1b Operators license)
* Relevant general maintenance qualification and proven experience gained within the plant rental sector.
* Experience in auto electrics, hydraulics and diagnostics/fault finding.
* Ability to prioritise tasks and work well under pressure.
* Good interpersonal skills and an acute understanding good customer service.
Excellent benefits package on offer.
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