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Scheme support officer - waking nights

Cardiff
Pobl Group
Support officer
Posted: 20 July
Offer description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.


How to apply

* Reference: 509245
* Area: Customer & Community (Support)
* Categories: Support: All Support roles, Support: Homelessness / Risk of homelessness

We are recruiting a part-time (30hrs), waking nights Scheme Support Officer to join our accommodation-based support service in Tredegar, Blaenau Gwent.


Overview

Ty Parc supports a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties.

What is great about this opportunity?

Our team delivers support to vulnerable individuals and helps them to develop the key skills needed to prevent homelessness, improve financial capability, promote re-settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.

Your duties will include:

* Connecting with our 22 clients and their families.
* Considerate responses to incidents with the support of an on-call Manager.
* Capturing conversations and updating records.
* Providing our clients with a positive environment to live.
* Completing reasonable requests from the scheme’s Manager and Lead Project Workers.
* Liaising with emergency services and the duty team
* Perform cleaning tasks and ensure efficient room turnovers to maintain a high standard of service.

What are the pay and benefits?

* The salary based on 30hrs is £19,890.00 (£24,531.00 FTE)
* 30hrs, Permanent
* Shift pattern: primarily waking nights, with some flexibility needed for occasional day shift coverage
* 5 week rolling rota
* Opportunity to work additional hours/overtime
* Sick Pay
* Enhanced DBS, which we will pay for.
* Time for Talking – a free counselling service
* Health Cash Plan

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contactsupport.talent@poblgroup.co.uk or 0300 3735262

What do you need to do now?

If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying.

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