Overview
Account Manager
Location: Central London
Salary: 80,000
Monday - Friday: 8am - 5pm
We're looking for a skilled and dedicated Account Manager to join our team. This is a fantastic opportunity to take ownership of a key client contract, ensuring top-tier service delivery, compliance, and client satisfaction. You will lead and mentor a team of engineers, manage all aspects of the contract's operational and financial performance, and drive a strong health and safety culture.
Responsibilities
* Contract & Operations: Oversee all site operations, ensuring compliance with contract terms, SLAs, and statutory requirements. Manage PPM schedules and asset registers to maintain HSE standards.
* Health & Safety: Be a champion for health and safety, ensuring team compliance, conducting risk assessments and toolbox talks, and reporting hazards.
* Team Leadership: Lead and develop a team of engineers, handling recruitment, employee relations, and training to ensure team competence.
* Client Management: Act as the primary client contact, attending meetings to ensure service quality. Proactively identify new business opportunities and secure contract renewals.
* Financial Performance: Manage the contract's P&L, WIP, and debt to achieve profit targets. Handle overtime claims and expenses.
Qualifications
* Experience: A minimum of 5 years in a building services management role.
* Technical Knowledge: Proven experience with statutory and HSE compliance, plus the operation of electrical, heating & ventilation, and public services systems.
* Qualifications: An electrical qualification (Level 3 or equivalent) in a relevant field
* Desirable: Over 5 years of similar experience, a proven track record of managing P&L budgets, and a NEBOSH General Practitioner standard accreditation. A BTEC, HND, HNC, ONC, or Degree would be a plus.
About the Candidate
The ideal candidate must be a proactive problem-solver with strong communication skills and a meticulous approach to service quality and delivery. You should be commercially astute and passionate about mentoring a team to deliver outstanding results.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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