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Customer Service Returns Assistant, Crawley
Client: Europcar
Location:
Job Category: Customer Service
-
EU work permit required:
Yes
Job Reference:
0eee01c0f2fa
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Europcar is looking for a Customer Service Returns Assistant.
***A full, valid driving licence, with a minimum of 4 years driving experience is required***
We are seeking someone who enjoys customer-facing roles and working as part of a diverse team. The role is based at Gatwick Airport, working within our vehicle returns team.
You will work in a fast-paced environment, providing excellent customer service at every stage of the rental process, including assisting customers in our car parks during vehicle returns.
Your experience should demonstrate a passion for service and a calm approach to daily challenges in a busy customer environment.
Benefits include:
* Competitive basic salary
* Bonus earning potential
* Free on-site car parking
* Enhanced maternity leave (subject to service and earning qualifications)
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts
* Confidential legal and support services through BUPA
* Career progression and development opportunities
Requirements:
* A full, valid clean driving licence with at least 4 years driving experience
* Excellent communication and face-to-face interpersonal skills
* Ability to work as part of a team in a fast-paced environment
* Flexibility in working hours, including days, evenings, and weekends
* Car rental/sales experience is desirable but not essential; training will be provided
Work schedule for Week 1: Monday, Tuesday, Friday, Saturday, and Sunday.
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