Overview
To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing clientele.
Responsibilities
1. Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
2. Demonstrate superior interpersonal and communication talent
3. Build customer loyalty through active client development and follow-through
4. Maintain an up-to-date and detailed client book
5. Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
6. Assist in stock room maintenance and keep it organized
Qualifications
7. Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
8. Consistently show a positive attitude & take responsibility for own actions.
9. Must be results driven and flexible to change
10. A minimum of 1 year on sales, preferably in a luxury retail environment.
11. Proven experience in driving sales and meeting sales targets.
12. Excellent customer service level.
13. Strong clienteling background.
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