Company Description
"Hole in My Pocket create work with a lopsided and utterly uncynical charm that makes delighted children out of the most serious of grown-ups."
Hole in my Pocket is the creative design studio of artist Allistair J Burt, making witty, thoughtful, and beautifully crafted gifts, cards, and prints.
From our Glasgow studio, every idea is sketched, designed, and brought to life with a mix of humour, imagination, and a strong eye for detail. Our ranges are popular with tourists, locals, and design lovers alike, and can be found in shops and galleries across Scotland and the UK as well as through our own online store.
Role Description
Studio Assistant (Full Time)
Based in the Southside of Glasgow | Full-time | Living Wage
We're looking for a Studio Assistant to join Hole in my Pocket, a small creative business designing and making gifts, cards and prints. This is a full-time role in our new Glasgow Southside studio, perfect for someone organised, reliable and enthusiastic about working in a hands-on creative environment.
The role is varied, but your main responsibility will be making up customer orders, carefully picking, packing and preparing items for dispatch to both our direct and wholesale customers. You'll also be involved in daily product production (using our printers and heat presses) and play a key part in keeping our studio running smoothly.
We're a small team, so you'll be involved in many aspects of day-to-day operations. As well as order fulfilment, you'll handle customer emails, keep stock organised, and help ensure everything leaves the studio on time and looking its best.
Key Duties & Responsibilities
* Order fulfilment
* Pick, pack and dispatch online and wholesale orders accurately and on time.
* Ensure items are securely packaged, correctly labelled, and meet customer expectations.
* Organise shipments with couriers and postal services.
* Production
* Operate studio equipment (heat press, printers, etc.) to produce items such as mugs, prints and coasters.
* Maintain high quality standards in all produced goods.
* Customer service
* Respond to customer emails and enquiries promptly and professionally.
* Resolve issues or escalate where necessary.
* Stock & supplies
* Receive deliveries of stock and packaging, check against purchase orders, and store appropriately.
* Monitor inventory levels and assist with re-ordering when necessary.
* Participate in regular stocktakes.
* Studio support
* Maintain a clean, organised and safe working environment.
* Assist with general administrative and operational tasks as required.
For more information on the role and how to apply, please visit:
No requirement agencies.