Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you'll become a champion of our stylish products and an influencer of the latest trends. We are seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Work Pattern
Sunday 0800-1700
Monday 0700-1600
Friday 0700-1100
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Responsibilities
* Create remarkable visual displays that attract and engage customers and ensure products are presented in an eye-catching way.
* Collaborate with the team to implement effective merchandising strategies.
* Utilise digital tools (e.g., Sparks App) to enhance the customer experience and assist customers in finding the products they want.
* Be a skilled operator, maintaining high standards in visual presentation and being ready to work hard and go above and beyond every day.
* Support a great inclusive store environment, respect colleagues and customers, and be a team player.
* Be flexible to work across multiple store areas and adapt to changing retail demands.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy and ensure shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers, understand needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Training to utilise digital tools and communication channels to deliver for the customer
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to quality
* Open to feedback and self-improvement
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptability to changing situations
* Ability to build positive relationships and listen well
* Good level of digital capability
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
Equal Opportunity
Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy, and invites flexible working. If you require reasonable adjustments during the recruitment process, please let us know so we can ensure a fair assessment process.
We are open to discussing flexible working arrangements to support our colleagues and customers.
Locations and postings
Hayle, England, United Kingdom — 3 weeks ago; Truro, England, United Kingdom — 3 weeks ago; Other nearby locations listed.
#J-18808-Ljbffr