Credit Controller Ripon - £27,000 - £30,000 per annum plus excellent benefits
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon.
As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities
* Opening new accounts and responsible for the day‑to‑day management of your customer base.
* Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
* Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue depts.
* Ensure the timely and pro‑active co‑ordination of payments in relation to cash collection and aged debt reduction.
* Resolving queries both internally and externally around outstanding invoices.
* Agree, negotiate, and enforce re‑payment plans.
* Liaise directly with the Credit Control Manager to escalation issues with payment for 3rd party collection agencies.
* Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
* Managing credit limits in‑line with relevant authorisations and escalate where required to the Credit Control Manager.
* Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
* Have a flexible approach to an ever‑changing workload with the ability to prioritise.
Skills & Qualifications
* Minimum of 3 years experience working in a credit control/cash collections role
* MICM preferred but not essential.
* Competent with Microsoft Office products especially Excel and experience of using finance systems.
* Have an excellent telephone manner.
Hours
Monday to Friday 8:00am 5:00pm
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