A large facilities management company is seeking a contract manager to join their team in Burnley on a healthcare site. The role holder will drive continuous improvement in the hard FM delivery across the contract by working with the operational teams to identify areas for improvement and then implementing appropriate strategies to ensure that the improvement is embedded and sustainable.
Job Title: Contract Manager
Location: Burnley
Salary: £50,000 + 5% bonus
Full-time, Permanent
Onsite
Responsibilities
* Manage service providers delivering the planned and reactive maintenance
* Liaise with the client on each establishment on behalf of the service provider
* Carry out contract meetings with the service provider and client on each establishment
* Carry quality audits to assist the assurance quality Manager
* Managing the onsite team delivering the agreed services.
* Meet and monitor the performance of the service providers and to liaise with the Senior management structure
* Hold monthly review meetings with the Client.
* Provide and deliver monthly performance reports to the client
* Fair and consistent attitude in all dealings at all levels
* Clear communication of the company vision and objectives ensuring the implementation of new procedures
* Promote and drive the company values
* Keep up to date with industry developments, driving innovation and effective change
You
* Carry out contract meetings with the Client and working groups
* Drive Contract service delivery continuous improvement
* Provide Monthly reports
* Analyse CAFM data
* Work with the Operations Director to deliver strategic execution
* Work closely with the Project Lifecycle team
* Strong leadership skills
* Carry an Authorised Person duty - Desirable
* Manage stakeholder relationships
* Manage the onsite team delivering the agreed services (Hard FM delivery and Car Parking Services)
* Promote and drive the company values
* Keep up to date with industry developments, driving innovation and effective change
Benefits
Annual leave (+ public holidays)
Life Cover
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to growing employee networks
24/7 Employee Assistance Program and access to mental wellbeing app