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Customer services assistant/receptionist/ front of house / member experience/

London
Argyll
Customer service assistant
Posted: 29 September
Offer description

Overview

Customer Services Assistant/Receptionist/Front of House / Member Experience role at Argyll. 37.5 hours per week, Monday - Friday. You will join the Operations team to provide exceptional experiences for clients and their visitors.


Responsibilities

* Your day will be a varied mix of operational and front-of-house tasks (e.g., setting up meeting rooms, preparing catering, conducting fire alarm tests, resolving IT issues).
* Work across multiple buildings (portfolio of 26) with flexibility to learn and develop new skills.
* Support and help others, resolve issues, be involved in day-to-day running of centres.
* Engage with new people, build relationships inside and outside the business.
* Adapt to evolving situations; solve problems and deliver an outstanding customer experience.
* Collaborate as part of a team to meet shared objectives; maintain thorough knowledge of buildings, processes and standards.


Qualifications / Skills

* Experience in retail/hospitality or customer service.
* Proactive, common-sense approach to problem-solving and resource management.
* Ability to work in a team and independently under broad direction.
* Excellent personal presentation and professional communication skills.
* Exceptional attention to detail and a positive attitude to deliver outstanding experiences.
* Comfortable using MS Office and learning new systems.


About Argyll / Why join us

Argyll creates the finest workspace experience with iconic London addresses, design, and personal service. Our culture values empowerment, trust, and teamwork. We have earned recognitions: Great Place to Work (2023), Newsweek UK’s Top 100 Most Loved Workplaces (2022, 2024), The Sunday Times Best Places to Work (2024).


Our commitment to you

* A People-First Culture: Disability Confident Committed (Level 1) employer; Tommy’s accreditation; family-friendly policies including nursery fees salary sacrifice.
* Your Wellbeing: Private medical insurance, health cash plan, cancer support.
* Power of Teamwork & Community: Team events, volunteering leave, community partnerships.
* Learning and Development: Opportunities to learn and grow.


Application

If you are interested, please click Apply now! We welcome applications from all backgrounds.

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