Join CV-Library as an Client Campaign Executive, where you will be at the forefront of our mission to help the world to work. In a dynamic and fast-paced environment, you will play a crucial role in fostering strong relationships with Advertising Agencies and their clients. As we continue to expand across the UK and overseas, this is your chance to be part of an exciting growth journey!
Your Day-to-Day Responsibilities:
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Building strong relationships with new and existing Advertising Agencies and end users.
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Creating accounts and company profiles for new clients brought on via the Sales Team.
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Posting vacancies, CV searches, creating Watchdogs and other tasks to ensure full utilisation of a campaign/account.
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Regular contact with end clients if required in accordance with the CRC Promise.
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Managing campaigns; liaising with marketing/design teams and Ad Agencies to arrange and manage campaigns for the end client.
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Producing stats and data insights for clients and colleagues.
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Liaising with marketing to report on inventory performance (conversion rates of smart-shots compared to HTMLs, Application success banner average click through rate, etc.).
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Attending meetings and events as part of your role to build key relationships with your clients.
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Recognising upsell opportunities and communicating this to the Sales Rep.
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Supporting all Sales Representatives within the Ad Agency Sales Team.
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Implementing new processes where applicable to smooth internal processes.
Requirements
We are looking for candidates who have:
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Extremely organised with a high level of attention to detail, adhering to quick turn around times with accuracy and efficiency
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Ability to multi-task and work as part of a team
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Be a team player with confidence, energy and enthusiasm
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Highly motivated with a passion for delivering exceptional customer service
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Previous customer service experience in an office environment
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Polite Telephone manner
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Excellent literacy and numeracy skills
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Good PC skills with ability to learn new systems quickly
Benefits
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
If we haven't already captured your interest and sparked your excitement at the prospect of joining us, then perhaps the below will:
* 23 days annual leave, plus an additional day for your birthday
* Regular team incentives and social events, including annual Christmas and Summer parties
* Life Insurance and Company Pension
* Employee Assistance Programme (Mental Health & Well-being support)
* Great culture and work environment
* Access to MediCash
At CV-Library, we are a team. We welcome the best talent to work for us, irrespective of race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible or non-visible)