Role: Senior Contract and Account Manager - 3PL Logistics.
Salary & Benefits: £55,000 - £60,000 + Bonus, Holidays & Package.
The Company
Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in Lutterworth.
Our client, a leading global 3PL contract logistics provider are actively needing to source a full leadership and management structure for a prestigious existing customer. This role will be responsible for the hiring of some 50 Managers for the facility in a timely fashion with a go‑live fast approaching.
Operating within a dedicated customer facility in excess of 600,000 sq. ft. working largely to a 4 on 4 off shift pattern with a projected headcount of 1,000 in peak periods.
The Role
The Senior Contract and Account Manager - 3PL Logistics role will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Lutterworth, Leicestershire.
This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation.
Key Responsibilities
* Reporting Line: Reporting to the Site General Manager.
* Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
* Commercial Responsibility & Budget Management: Support the development and management of the operational site budget in excess of +£40m, ensuring financial objectives are tracked & achieved while maintaining service & quality.
* Performance Metrics: Continue to monitor and report on the sites approach to KPI's, whilst ensuring new site standardisation.
* Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
* Process Optimisation: Support the wider site on continuously evaluating and improving operational processes to enhance efficiency, quality, and cost-effectiveness.
* Innovation: Support the business appetite in time to drive innovation, Automation & Robotics along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
* Supplier Relationships: Play a key / lead role in managing the UK commercial customer relationship, along with key suppliers and third‑party service providers to ensure timely and cost‑effective services.
The Candidate
The successful candidate for the Senior Contract and Account Manager - 3PL Logistics opportunity will have the following skills and experiences:
* A Logistics Distribution and Supply Chain Background - Essential.
* A minimum of 3+ years Contract Manager or Account Manager experience - Essential.
* Proven within 3PL Warehousing - Advantageous.
* Exposure to a successful & sizeable start up operations - Advantageous.
* Previous exposure to medium - large sized DC operations, with a revenue generation in excess of +£20m - Essential.
* Have worked in a customer facing, highly demanding environment previously - Essential.
* Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
* Prior commercial knowledge of the UK logistics and warehousing market - Essential.
* An individual truly excited by large scale growth challenges - Essential.
* Commutable to Lutterworth area 4-5 x days per week - Essential.
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