Job Title: Floating Retirement Living Assistant Contract Type: Permanent Salary: £24,627 per annum Working Hours: 37.5 hours per week Working Pattern: Monday - Friday Location: Merseyside (with travel across Liverpool, Wirral, Sefton, St Helens, Halton, Knowsley) If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description. The difference you will make as a Floating Retirement Living Assistant This role is based in Merseyside and requires weekly travel across 6 different local authority areas (Liverpool, Wirral, Sefton, St Helens, Halton, Knowsley) Acting as an initial point of contact both on the phone and in the reception area, you will always ensure a professional and supportive approach is maintained, whilst working as part of a team to provide best practice. You will assist in the day-to-day delivery of a comprehensive housing management service for Retirement Living, including working with tenancy agreements, ensuringall records and files are maintained and held securely to maintain confidentiality. About you We are looking for someone with: Experience of working in a customer focussed environment Strong communication skills Previous experience of working with vulnerable and/or older people Excellent computer skills including proficiency in Microsoft Office Why Riverside? At Riverside, were a housing association with a difference enhancing the everyday for all our customers. For 90 years, weve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, youll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered ADZN1_UKTJ