MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Housing Team Leader to join them on a Permanent basis, based in Kent.
Please note, this position offers Hybrid Working.
Key Responsibilities
* Lead, and develop Neighbourhood Housing Officers, work closely with Neighbourhood Housing Managers to provide a consistent, positive, solution focused approach to providing excellent services, on your own patch and within the team.
* Work with and support the wider Neighbourhood Housing Team and Neighbourhood Managers to comply with new Housing Consumer Standards
* Support and provide cover for Neighbourhood Housing Managers in overseeing day to day operations and responding to enquiries.
* Ability to make decisions in accordance with policy, procedure and legislation.
* Use values to tailor response where appropriate and right to do so.
* To develop and sustain positive working relationships with internal and external customers and partners.
* To take a proactive approach to estate management and tenancy sustainment and property management to include enforcement action where necessary