The Opportunity Key responsibilities Provide expert knowledge and advice on work allocation balancing the profitability needs of the business and the career aspirations and wellbeing of our people. Solve complex work allocation problems and anticipate business challenges that might arise, advising a range of stakeholders on solutions and preventative measures. Develop a good understanding of alternative talent pools available to resolve resource shortfalls e.g. HSFK's D igital Legal D elivery t eam or external Alternative Legal Service providers. As part of a highly networked global Resource Management community maintain a broad appreciation of supply and demand needs across the global firm driving mobility wherever possible. Support the firm to deliver its work allocation "deal" as outlined in the firms employee value proposition (life@HSFK). Build relationships with Associates and Trainees to develop a clear sense of individual career objectives and discuss any issues relating to capacity and utilisation. Build trusted relationships with Partners and alleviate the day to day burden of resourcing giving them time back to focus on client work and winning in the market. Optimise allocation of work by continuously monitoring current and anticipated pipeline levels, helping to smooth utilisation levels where required. Prepare and provide regular management information to partners and share insights on utilisation levels, critical resourcing challenges and any potential wellbeing issues. Work with Partners and HR business Partners to understand professional aspirations which can be factored into resourcing decisions. Understands the KPIs across a balanced scorecard and the options available to influence business outcomes through effective work allocation. Actively participates in driving the Resource Management strategy to help the firm to achieve its overall objectives. Proactively drive the adoption of the work allocation technology, tools and processes as the work allocation function grows. Ensure they are maintained and accurate. Qualifications, skills and experience Demonstrate experience in building strategic relationships at all levels. Outstanding communication, interpersonal and negotiation skills with the ability to influence senior stakeholders. Demonstrate the ability to influence culture change. Ability to understand and analyse utilisation data and practice-specific work types to make resourcing decisions based on data and Partner and staff preferences. Ability to act quickly under tight deadlines. Proactive and adaptable, able to demonstrate initiative. Strong commercial and client focus. Ability to understand key business drivers including the impact that utilisation and leverage has on profitability. Ability to present summaries of the benefits of the work allocation function and data tools to other parts of the business, including senior stakeholders. Prior experience in Resource Management, ideally within a large professional services or legal environment. Excellent IT skills/experience working with resource management software highly desirable. Experience working in the legal sector highly desirable but not essential. Competencies Personal Leadership A strong team player with the ability to influence more senior stakeholders and build deep relationships of trust across large teams. Energises those around them, simplifies complexity and makes quality decisions. Brings perspective and a constructive approach to high pressure situations and directs attention to solutions. Makes sound commercial decisions based on a clear understanding of the business. Acts decisively even under pressure on the basis of incomplete information, juggling competing priorities and tight deadlines. Builds Authentic Relationships Collaborates with others Enhances the Client Experience Achieves Results Team Human Resources Working Pattern Full time Location London Contract type Permanent Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.