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Assistant patient services coordinator

Leeds
NHS
Service coordinator
€30,000 a year
Posted: 17h ago
Offer description

Are you organised, friendly and a team player? Are you looking for a role within a supportive, forward-thinking team? Then come and join us. An exceptional opportunity has emerged to work in the newly commissioned Lung Cancer Screening Programme (LCSP) within the Cardio Respiratory CSU. This is your chance to work on a new service from day 1 – we are looking for someone who can co‑ordinate and support an administration team, providing high quality, confidential and patient focused administration in the newly formed Leeds Lung Cancer Screening Programme, delivering low dose CT screening to those at highest risk of lung cancer and helping to tackle one of the biggest contributors to health inequalities in the UK. If you’re passionate about innovation, health equity and making change that truly saves lives, this role offers a unique and rewarding challenge. Please note that interviews will be held on a range of dates between 19th and 28th May. The start date for this post is Monday 27th July 2026.


Main duties of the job

The job holder will be a key member of the Lung Cancer Screening Programme administration team and the wider multi‑disciplinary LCSP team within the Leeds Teaching Hospitals Trust.


About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi‑year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way, our values and behaviours that are at the heart of everything we do.


Job responsibilities

Why you should join our Team

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.

At Cardio‑Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values.

What you will bring to the role

Current service comprises the community mobile lung cancer screening unit which is located in different sites around Leeds and operates a 6 day service (Monday to Saturday). The jobholder will work within the Leeds LCSP team, in the office at Leeds General Infirmary and on the mobile Lung Cancer Screening unit as part of a multidisciplinary team delivering the city‑wide Lung Cancer Screening Programme.

You will manage defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented.

The administration team is responsible for providing clerical and administrative support for the screening programme, being a direct point of contact for patients, arranging appointments, providing the wider team with administrative support to ensure the smooth and efficient delivery of the service and will support the collection and reporting of data.


Essential Criteria

* Good standard of education to minimum of GCSE
* Computer skills e.g. using Microsoft and local NHS Trust software
* Commitment to undergo training and complete competencies required for the post
* Experience of staff management including recruitment and retention
* Ability to work as a team player
* Knowledge and understanding of customer relations
* Excellent interpersonal skills
* Reliable and trustworthy, compassionate and caring, adaptable and flexible
* Ability to accept delegation and work without direct supervision
* Ability to travel to various mobile unit locations in Leeds
* Ability to work 12 hour shifts, including Saturdays. Able to fulfil Occupational Health requirements for the post.


Desirable Criteria

* European Computer Driving License (ECDL)
* Management/Leadership qualifications (CLM/ILM/NVQ etc)
* Thorough knowledge of Patient Administration Processes
* An understanding of NHS/Trust protocols/policies and procedure
* Experience of planning and organising own workload


Contact

For questions about this job, contact:

John Fox
Service Manager
john.fox12@nhs.net

Suzanne Rogerson
Lead Nurse
suzannerogerson@nhs.net


Person Specification


Qualifications

* Good standard of education to minimum of GCSE
* A willingness to undergo personal development and learn new skills
* European Computer Driving License (ECDL)


Experience

* Thorough knowledge of patient Administration Processes.
* Experience of staff management including recruitment and retention.
* Knowledge of Microsoft Office Packages and e‑mail technology.
* Organisational and time management skills.
* Appreciation of confidentiality.
* Basic computer literacy and willingness to further computer skills.
* A thorough understanding of all policies and procedures governing the Trusts approach and delivery to Patient Administration.
* An understanding of team management and the policy and procedures governing the Trusts approach to managing staff.
* Significant previous secretarial and/or administration experience (as applicable).
* National Access Targets awareness.
* An understanding of NHS/Trust protocols/policies and procedure.
* Diary management experience.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.


About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:
Patient‑centred, Collaborative, Fair, Accountable, Empowered.
All our actions and endeavours will be guided and evaluated through these values.


Investing in Diversity

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

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