Overview
Operations Team Leader - Oswestry at Arla Foods UAE, Oman & Qatar
Location: Shropshire, Oswestry, SY10 8NL. Shift based role, 3 on 3 off (days and nights). Reports into the Core Team Leader and manages between 10 and 20 direct reports.
Responsibilities
* Manage performance, safety, quality and cost savings; deliver operational plans and day-to-day team objectives, including delivery of the site business plan and resolution of day-to-day issues/escalations.
* Ensure a safe, clean, and efficient working environment by applying 5S principles, GMP standards, and compliance with Arla’s Food Safety, H&S and Environment standards through internal audits.
* Support team development and performance through training, coaching, hands-on support, and resource organisation; manage direct reports including investigations and performance management.
* Optimise production processes to maintain a cost-efficient and stable operation; work with the M&E team leader to resolve technical issues promptly and contribute to continuous improvement of processes and ways of working.
* Drive departmental performance by implementing the department Business Plan, conducting walking tours and process confirmations, enabling daily direction setting meetings (DDS) and challenging processes to identify improvement opportunities.
* Ensure alignment and compliance by coordinating with the M&E team leader and conducting internal audits and process confirmations to meet Arla’s standards.
* Take responsibility for controlling any emergency issues/situations on site.
What you will need to succeed
We are seeking a Shift Leader with excellent people skills, enthusiasm and a positive attitude for implementing change and problem solving.
The Ideal Candidate Will Have
* Basic understanding of food manufacturing/FMCG
* Experience managing large teams in a fast-paced environment
* Knowledge of Lean Principles (Six Sigma qualification) would be preferred
* Previous experience within FMCG or dairy industry advantageous but not essential as training will be provided
What we offer
* Annual Pay review
* Employer pension matched up to 6% (12% total contributory)
* 4 x annual life salary assurance
* Flexible Benefits—buy additional annual leave, reward gateway scheme with various retailers via my benefit platform
* People agenda commitment to training and development
* Access to discounted Arla products
How to apply
Please apply using the link or reach out to Jess Thwaite, Talent Partner, at jesth@arlafoods.com. The closing date for applications is 22 September 2025.
Please note we are not partnered with any recruitment agencies for this role. Recruitment agencies should not submit CVs as they will not be considered; apply directly through official channels.
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