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Customer Service Agent
Reference: MAY20257931
Expiry date: 08:53, Fri, 9th May 2025
Location: Milton Keynes
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Salary: £27,745 pa + bonus up to £1,307 pa
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Customer Service Agent, you will manage the needs of customers, colleagues, and managers to ensure our vehicles are where they need to be, when they need to be there.
Life as a Customer Service Agent with Northgate Vehicle Hire
Our branches are busy, fast-paced environments. You’ll be the first point of contact for customers, confidently delivering excellent service with a smile. You’ll handle multiple tasks such as sourcing vehicles, resolving rental queries, managing customer accounts, and overseeing vehicle movements.
No previous industry or vehicle rental experience is required; our proven induction training will prepare you. You’ll need strong customer service skills, administrative abilities, a calm, ‘can-do’ attitude, and a Full UK or EU Driving Licence.
Benefits include:
* A competitive salary and a quarterly bonus scheme (up to £1,307 pa)
* Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell up to 5 days, plus public holidays and an extra day off for your birthday
* Free life assurance (2x salary)
* Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
* Exclusive vehicle-leasing schemes
* Pension and save-as-you-earn share scheme
* Benefits app with discounts and cashback deals at major retailers
* Wagestream app for control over your pay, savings, and financial coaching
With over 60 branches nationwide, Northgate Vehicle Hire is a leader in light commercial vehicle rental, partnering with top organizations across the UK. We are part of ZIGUP, supporting customers in the UK, Ireland, and Spain. Join us to unlock your potential in a supportive, innovative environment.
We are agile. We are experts. We are imaginative. We are reliable.
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