Position Summary
A Technician is primarily responsible for diagnosing drivability and electrical systems using their experience and technical expertise. They will use leadership and mentoring skills to drive a team towards increasing customer care and satisfaction. The Technician will have direct interaction with customers, providing education on vehicle problems and proposed solutions.
Duties & Responsibilities
* Diagnose and repair to specifications, including brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
* Perform duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
* Explain technical diagnoses and needed repairs to customers and employees as required.
* Continuously update technical knowledge through formal training to keep pace with evolving automotive technology.
* Assist fellow technicians in performing technical activities.
* Notify management of mechanical issues as they occur.
* Maintain an organized and clean shop environment.
* Follow all company policies, procedures, safety, and environmental rules.
Knowledge, Skills, and Abilities
This position requires leadership in the shop, setting the pace and tone while developing the team. A collaboration and team-first mentality are essential. Candidates should meet the following criteria:
* High School Diploma or GED
* At least 3 years of automotive diagnosis, problem-solving, and repair experience
* 4+ ASE certifications preferred, including A4, A5, and two from A1, A6, A7, A8, L1
* Section 609 certification
* State Inspection license if applicable
* High motivation, energy, and customer-focused attitude
* Valid driver's license
* Successful pre-employment background check
* Availability for flexible working hours including days, nights, holidays, and weekends
Physical Demands and Work Environment
The physical demands described are representative of those required to perform the job successfully. Reasonable accommodations may be provided for individuals with disabilities.
Physical Demands
* Frequently lift, carry, and handle merchandise and supplies up to 50 pounds.
* Stand and walk for extended periods.
* Reach overhead and below the knees, including squatting, bending, and kneeling.
* Communicate effectively in person, by phone, or telecommunications.
* Use computer for data entry and information retrieval.
* Present information to groups.
* Visually verify information, often in small print.
* Operate a motor vehicle safely.
#J-18808-Ljbffr