Salary: £125,000 - 150,000 per year Requirements: Strong C# / .NET engineering background, with experience building enterprise-grade, maintainable, and testable solutions. Extensive experience customising and extending Dynamics 365 CRM, including plugins, SDK, Web API, and Dataverse. Hands-on experience with Microsoft Power Platform tools (Power Automate, Power Apps, Dataverse) used in conjunction with custom code and integrations in enterprise environments. Experience designing and implementing Azure-based integrations, including Azure Functions, Service Bus, and API integrations within distributed architectures. Experience leading engineers or technical workstreams, including setting coding standards, mentoring developers, and contributing to architectural decisions. Desirable: experience integrating with Genesys APIs or similar contact centre platforms. Desirable: experience with Customer Service, Sales, and Marketing modules. Desirable: experience configuring and customising D365 CRM components such as workflows, dashboards, forms, views, and reports, with an understanding of when configuration is appropriate versus custom code or external services. Responsibilities: Lead the development of digital products using D365 CRM, .NET/C#, and Azure services, ensuring efficient, modular, and maintainable code. Produce testable code complete with unit and integration tests. Establish and enforce coding standards, engineering practices, and CI/CD approaches across D365 and related integrations. Define and establish reusable engineering patterns, shared components, and solution templates across D365 and Power Platform to ensure consistency, scalability, and accelerated delivery. Make clear technical decisions regarding the use of plugins, custom APIs, Azure Functions, Service Bus, and other distributed components. Ensure D365 solutions align with our engineering standards, DevOps practices, and architectural governance. Build and manage Azure resources to support scalable and secure application backends. Leverage Azure Service Bus topics and queues to orchestrate asynchronous workflows and decouple services. Use Terraform for Infrastructure as Code (IaC) to provision and manage cloud environments. Release code and D365 solutions via Azure DevOps pipelines. Implement robust logging, monitoring, and observability patterns across D365 and Azure components. Document technical designs, configurations, and deployment procedures to support maintainability and knowledge transfer. Technologies: API Azure C# CI/CD Cloud CRM DevOps Genesys Support Marketing Microsoft Power Platform Terraform Web Office 365 ASP.NET More: We are part of the Tech & Change team and are hiring a Lead Developer to guide development on one or more related project teams. This role is pivotal in leading our Dynamics 365 CRM and Genesys Cloud CX solutions, as well as integrations across our broader Azure-based architecture. This is a 6-month initial contract paying £500-£600 per day via Umbrella, with 2 days per month in Bedford. We work with modern digital products, Azure, .NET/C#, Agile delivery, CI/CD, Power Platform, Terraform, Azure DevOps, and Infrastructure as Code practices. last updated 24 week of 2026