Halo Consultant / ITSM Automation Specialist (Contract)
£(Apply online only)pd outside iR35
Hybrid - 2 days a month in Bedford
We are supporting a key client in securing 2x experienced Halo Consultants / ITSM Automation Specialists to support a major internal transformation programme centred around the rollout and optimisation of HaloPSA / HaloITSM. This contract pays £400-£450 per day (Outside IR35) and offers a hybrid working model with approximately 2 days per month (or as required) onsite in Bedford.
Responsibilities:
* Onboard multiple business functions, including HR, Finance, and Marketing, into Halo.
* Design, build, and optimise end‑to‑end workflows that support a wide range of business processes.
* Work closely with stakeholders across departments to understand requirements, map processes, and translate them into scalable, automated workflows within the platform.
* Gather and document requirements, map current vs future state processes, and drive structured delivery.
* Engage with both technical and non‑technical teams to shape solutions and ensure adoption.
* Configure workflows, design automation, and integrate systems, especially within Halo or similar ITSM/PSA platforms.
* Work with APIs, integrations, and cross‑system data flows to support the rollout across multiple business units.
Qualifications:
* Strong Business Analysis experience with ability to gather and document requirements.
* Experience mapping current vs. future state processes and driving structured delivery.
* Excellent stakeholder engagement skills.
* Experience in workflow configuration, automation design, and system integration.
* Exposure to APIs, integrations, and cross‑system data flows.
Opportunity:
This is an excellent opportunity to join a high‑impact programme where you will have real ownership over workflow design and automation strategy, helping to embed Halo across the organisation and improve operational efficiency at scale.
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