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Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world’s travellers every year, making sure we are there every step of their journey.
Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.
Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.
What’s the job?
• You’ll support the designated delivery team in the end-to-end implementation process from planning through to post-launch, following Cover-More Europe’s deal implementation process
• You’ll have strong project leadership skills to manage the implementation and delivery of the business transition, whilst also establishing document control, maintaining project files, reporting status updates, risks and developments to the migration team
• You’ll work closely with the Project Sponsor, Business Delivery Manager and individual project work stream owners, as well as other internal and external stakeholders, to ensure that all project deliverables are met on time and within budget
• You’ll create the Project Plan, set and manage the weekly external and internal calls, provide call summaries and progress reports, flag project risks and suggest suitable mitigations
• You’ll ensure all SLAs are achieved or clearly communicated in appropriate timeframes
• You’ll cultivate relationships with external vendors, business partners, project sponsors and stakeholders as appropriate
What are we looking for?
• You’ll have experience in onboarding partners and implementing complex international deals in a regulated industry, ideally in the insurance industry
• You’ll have a strong understanding of the insurance deal lifecycle and the operating principles of an MGA
• You’ll possess proven strong project management skills (Prince 2 or Agile methodologies preferred) and the ability to manage multiple projects simultaneously
• You’ll have stakeholder management experience, with the ability to establish early credibility, manage stakeholder expectations
• You’ll have the ability to influence and persuade others towards a common goal, using effective communication and negotiation skills
Why choose us?
We value optimism, caring, togetherness, reliability, and determination.
We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 4 weeks) along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
Apply today and let’s go great places together!
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