Customer Service
• To maintain a good knowledge of school’s uniform requirements so customers are advised correctly
• To greet customers in the expected ‘stevensons’ way
• To upsell additional items to customers.
• To Handle customer complaint in line with company policy
Branch Operations
• To attend selling events
• To support with Temporary staff training and development- led by management
• To accurately operate the Till
• To maintain a clean, tidy and well merchandised shopfloor, stockroom and surrounding branch areas.
• To complete rolling stock checks.
• To accurately pick and put back items for web orders/returns.
• To complete deliveries and transfers.
• To carry out any reasonable tasks requested by management
• Adhoc projects and additional responsibilities if applicable
Knowledge and Skills
• Knowledge of Microsoft Office - preferred
• Knowledge of Netsuite- preferred
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