Red Rock Partnership is delighted to be working with a well-established business based in Lincoln who are currently on the lookout for a Senior Sales Administrator to join their busy team on a permanent basis. About the Role: To assist in the development and efficient operation of all sales processes and provide full administrative and operational support to the sales team. Key Responsibilities: Deal directly with inbound phone calls and emails from customers remaining professional at all times. Produce necessary paperwork for quotes using the ERP computer system. Manage the receipt and processing of customer orders, ensuring they comply with requirements in terms of product, quantities, price, order number, delivery details, and invoicing. Produce necessary paperwork for despatch of orders and coordinate with relevant teams for seamless order fulfilment. Provide administrative support to the sales divisions, including maintaining quotations, records, and correspondence as required. Produce paperwork and labels for production to replenish stocks. Guide and support team members, serving as one of the go-to people during the Office Manager's absence. Generate and analyse sales and stock reports to support decision-making processes and identify trends. Assist with preparation of schedules and stock sheets for twice-yearly stocktakes. Ensure filing is kept up to date. Assist with the collation and distribution of price lists. Issue reports - monthly and weekly sales summaries. Collaborate with finance, operations, and logistics teams to ensure seamless order processing. Provide recommendations to management on process improvements and opportunities for growth. Ensure compliance with company policies and industry standards, including Health & Safety requirements, and report any breaches to the Head of Operations. Perform other duties as required. Working hours: Monday to Friday 8.30am to 5pm Salary: £26,000 - £30,000 per annum DOE This is a permanent role. About you: Proven experience in a sales administration or similar role. Strong proficiency in Microsoft Office Suite, especially Excel. Excellent organisational skills with keen attention to detail. Strong communication and interpersonal skills. Ability to work independently and manage multiple tasks simultaneously. Experience in creating and analysing sales reports. Proactive and solution-oriented mindset. Ability to build strong relationships with internal teams and external customers. Resilient under pressure and adaptable to changing priorities. This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application. Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest PandoLogic. Keywords: Sales Administrator, Location: Lincoln, ENG - LN4 2RN