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Hmcts - psr2 ao roles

Bromley
Temporary
Brook Street
Posted: 1 October
Offer description

We have an exciting new job opportunity for an Admin Officer to join Bromely Magistrates Court. This is a full-time temporary role for an ongoing until March 2026 with a view to extending the contract further. The responsibilities of the role will include: Salary: £14.75 p/h (with benefits of pension scheme and holiday. Hours: 37 hours per week, Monday to Friday, 09:00-17:00 A DBS check will be needed before you can start this role, we will process this for you. Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines an...

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