About the Role
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.
Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
Support the Store Manager in achieving sales targets, KPIs, and profitability goals
Supervise, coach, and motivate staff to deliver exceptional customer service
Help manage employee scheduling, training, and performance evaluations
Ensure compliance with company policies, health and safety standards, and loss prevention practices
Handle customer inquiries and complaints professionally to ensure a positive shopping experience
Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
Step in as acting Store Manager when required
Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred
Strong interpersonal and communication skills with the ability to lead and inspire a team
Solid organizational and problem-solving abilities
Comfortable working in a fast-paced retail environment
Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools
Flexible availability, including evenings, weekends, and holidays
What We Offer Competitive pay
Opportunities for growth and career development
Employee discounts
A supportive and team-oriented work environment
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
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