Job Description
Administrator
Location: Bupa, Leeds Clinic, LS1 2EP
Contract Type: Part Time, Permanent, 3 set days
Hours: Monday, Tuesday, and Friday, shifts will be 7.00am – 3.30pm, 8.00am– 4.30pm – 9.00am-5pm & 9.30 – 6pm
Salary: £16,740 + fantastic benefits
We are looking for a dedicated Administrator to join our team at the Leeds clinic. In this role, you will provide essential front of house and back-office support to ensure our patients receive outstanding service from entering the clinic until after they leave. The work can be fast-paced and demanding at times, but with the support of your colleagues and team leader, you will finish each day knowing you have made a meaningful difference to every customer.
You’ll Help Us Make Health Happen By
* Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible
* Supporting our clinical staff by preparing client files and scanning documents, allowing them to focus fully on patient care
* Carrying out day-to-day administrative tasks to keep the clinic running smoothly, including handling post, answering calls and emails, managing card transactions, processing invoices, and organising delivery notes
* Working closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes
Key Skills / Qualifications Needed For This Role
* Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality, experience in healthcare is desirable but not essential
* Previous experience in an administrative role; experience in healthcare is desirable but not essential
* Strong time management skills and flexibility – you will need to adapt quickly and support different areas throughout your shift
* Excellent attention to detail, along with solid computing skills and a good understanding of Microsoft Office applications
Benefits
* 25 days holiday (pro rata), increasing through length of service, with option to buy or sell
* Bupa health insurance as a benefit in kind
* Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
* Interest- free annual travel Loan to enable the purchase of public transport annual season tickets
* Wagestream - Have early access up to 40% of your earned wages within minutes
* Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan
* My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing
Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.
Time Type: Part time
Job Area: Administration
Locations: Clinic - Leeds
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