Come join our fantastic team.
We love to entertain! It’s in our DNA!... and it’s not just about
bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke
rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also
have fully licensed bars including cocktails, and of course our fabulous food
menu.
We have something fun for all the family to do, regardless of age. Our
centres are fantastic places to visit, and even better places to work in. Why
not come and help us entertain?
The ideal General Manager will be driven, passionate and have a natural
ability to create a fun environment for both our customers and team, whilst achieving
the company’s commercial objectives.
The Role
Whilst working at Tenpin you will manage the day-to-day operation of our
centre including the development and growth of our people, sales and profits.
You will:
* Develop
a culture to ensure we deliver consistent excellence in customer service
* Develop
the business through proactive local sales promotions and the effective
delivery of centrally developed products and promotions.
* Produce,
in liaison with the Regional Manager, an annual business plan for the
business identifying key areas for growth and financial improvement
* Ensure
rigorous systems of financial control and management are in place and that
all key financial targets are met.
* Create
a professional working environment through which all team members are
adequately trained, regularly appraised and managed in a fair and
consistent manner
* Be
fully involved in the delivery of the corporate strategy and ensuring
effective feedback to the Executive Team as appropriate.
* Provide
a safe and secure environment for both staff and customers
* Provide
support to the team on the centre floor when required
* To
lead from the front and support the team on departments when necessary.
* To
ensure the unit is self-sufficient with regards to sickness, holiday,
vacancies and any other required cover
* To
ensure the rota is adhered to by all Management.
Skills You Need
* Have
a minimum of 2 years’ experience within a hands-on general manager role,
ideally within leisure or hospitality
* Have
experience in leading and developing large teams
* Experience
in optimising revenue and overall business performance
* Full
of determination, enthusiasm, and patience
* Fully
flexible and highly adaptable to change
Our Fantastic Benefits
* Industry
leading bonus scheme
* Enhanced
holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
* Enhanced
Maternity, Paternity, Adoption leave
* Tenpin
Treats – Retailer discounts, Smart Tech and Best
Doctors
* Free
Bowling for family & friends
* Free
Food (when working 6 hours or more)
* Medicash
Health Care Cash Back Scheme
* Employee
Assistance Programme
* Free
counselling
* Life
assurance – 4 x annual salary
* A
day off for your birthday
* Long
Service Awards
Career Development
If you are looking for career development, then
Tenpin is a great place to start. We continually strive to develop our network
of impressive and highly successful sites, and recognise great people
contribute to great success! Most of our managers joined us as a Team Member
and have progressed into management or senior roles.
What Happens Next?
If you are ready to develop your career with us,
click apply and complete the short application process (2 mins).