The Role
Reporting directly to the Services Manager, you will work closely with an Exeter based Service team. Your primary responsibility will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel heating appliances. The role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.
Alongside warranty work, the role will include carrying out the maintenance of Gazco and Stovax appliances within dealer’s showrooms and completing chargeable annual servicing and repair work for our customers, with the aim to retain the customers servicing requirements for the next year.
Although the role will cover a pre-determined area, travel to most areas of the UK will be necessary and will involve being away from home for up to 4 nights each week. The role will provide a fully equipped van, laptop/iPad and phone.
You could benefit from our Electric Vehicle Lease or Cycle to Work schemes, Flexi Time Policy, Employee Assistance Programme for a range of home, health and work issues, along with generous staff discount on our products. Employees are also able to log onto our Benefits Hub which gives discounts for supermarkets, cinema tickets, gifts and a wide range of items from other suppliers.
We offer Monday to Friday working for all departments, a two day per week working from home policy where possible, and enhanced holiday allowance.
We reserve the right to close the vacancy before the end date and appoint a candidate if we receive sufficient, suitable applications.
The Company
The Stovax Group (comprising Stovax & Gazco) designs, manufactures and distributes high quality solid fuel, gas and electric stoves & fireplaces to more than 30 countries.
The Stovax Group has predominantly grown organically through designing and developing its own products which are at the mid to upper sector of the market.
The Stovax Group VALUES PEOPLE employing around 300 employees and has a proven record of developing and promoting staff. The Group continues to invest not only in a continuous new product programme, DRIVING INNOVATION, but also in structured training (both internal and external) for its staff.
The common requirement for people interested in these roles will be a desire and commitment to be involved in a dynamic business, with PASSION IN ALL WE DO, where the overriding criteria are product quality and CUSTOMER FIRST.
What We Offer
* 6.4 Weeks Starting Holiday
* Generous Flexitime
* Free Eye Test
* Positive working environment
* Pension Scheme
* Free Parking
* Staff Discount
* Provide Training
We are committed to creating an inclusive and diverse environment and we welcome applications from minority ethnic backgrounds, LGBTQ+ and those with disabilities.
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