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Job Summary
Our client is seeking a motivated and detail-oriented Consultant to join a dynamic team. The ideal candidate will possess strong analytical skills and the ability to communicate effectively with clients. As a Consultant, you will play a pivotal role in providing insights and recommendations based on data analysis, ensuring that clients receive exceptional service and support.
Responsibilities:
* Conduct thorough analysis of client data to identify trends and insights.
* Communicate findings clearly and effectively to clients, ensuring understanding of recommendations.
* Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
* Utilise phone etiquette skills to engage with clients professionally during consultations.
* Assist in upselling services by identifying client needs and suggesting appropriate solutions.
* Provide support in both English and Spanish, catering to a diverse clientele.
* Collaborate with team members to develop strategies that enhance client satisfaction and retention.
Requirements:
* Proven ability to analyse data and derive actionable insights.
* Excellent communication skills in English; proficiency in Spanish or other languages is a plus (bilingual/multilingual).
* Strong data entry skills with attention to detail.
* Demonstrated phone etiquette and customer service skills.
* Experience in upselling products or services is advantageous.
* A proactive approach to problem-solving and client engagement.
* If you are passionate about helping clients achieve their goals through insightful analysis and effective communication, we encourage you to apply for this exciting opportunity as a Consultant.
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