Overview
As a Sales Operations Administrator, you will be part of the team that forms the vital administrative backbone for our Sales and Marketing Teams. Your primary purpose is to provide administrative support and continuously improve the sales operations processes to enable the sales team to focus on customer interactions and build and strengthen relationships. You\'ll play a key role in ensuring the smooth and efficient running of day-to-day activities.
Responsibilities
* Provide essential administrative and operational support to the Sales and Marketing teams, including internal ordering, compliance checks, office maintenance, data management and report generation.
* Facilitate all internal meetings and travel arrangements for the Sales and Marketing teams.
* Handle financial administration, including purchase order creation, supplier communication, and invoice processing.
* Maintain departmental mailboxes and ensure timely sales communications.
* Actively contribute to the optimisation of departmental processes by documenting procedures and driving improvement initiatives. Support specific projects with administrative tasks such as meeting coordination, minutes and logistics.
* Assist with monitoring internal controls within the Sales & Marketing Team.
* Collaborate effectively with other internal departments to achieve shared goals.
* Uphold compliance with all established sales policies and procedures.
* Ensure the timely and accurate distribution of sales-related communications.
* Support with any other ad hoc duties as required.
Qualifications / Competencies
* Reliability & Dependability: A proven track record of consistently delivering high-quality work and following through on commitments.
* Discretion & Confidentiality: The ability to handle sensitive information with the utmost discretion and confidentiality.
* Organisation & Time Management: Exceptional organisational skills with the ability to effectively prioritise tasks and manage competing demands without compromising quality.
* Attention to Detail: A keen eye for detail, ensuring correct record management, precise meeting and schedule coordination, and accurate handling of correspondence.
* Problem-Solving & Multitasking: The capacity to resolve problems quickly and efficiently, coupled with the ability to juggle multiple responsibilities while effectively tracking deadlines.
* Communication Skills: Excellent oral and written communication skills to interact clearly and professionally with both internal and external stakeholders.
* Proactive Attitude: A strong initiative to identify needs and take action without being prompted.
* Team Player: A collaborative spirit, capable of working effectively with colleagues across all departments to support shared goals.
* Flexibility & Adaptability: The ability to positively respond to changing priorities and embrace new challenges.
* Proficiency with Numbers: A good grasp of numbers to support data and reporting requirements across departments.
* Willingness to Learn: An open mind to feedback and improvement suggestions, a readiness to adopt new processes and systems and a proactive approach to training.
* Technical Proficiency: A strong knowledge of standard Microsoft Office software packages (Outlook, Word, Excel, PowerPoint) and the aptitude to quickly learn company-specific software.
Benefits
* 25 days annual leave per year plus bank holidays - additional service days accrued after 5 years
* Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
* Enhanced pension contributions
* Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
* Employee Assistance Programme and Virtual GP
* Discounts on products from across the Bosch Group
* Subsidised onsite café and canteen
* Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years\' service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
* Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
* Volunteering days
* Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
* Policy to support growing families
* Access to self-service training platform containing over 200 Bosch approved programmes
* Networking opportunities across Bosch UK including a mentoring programme
* And more!
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