We are looking for an experienced administrator to join our Residential Property team based at our office in Solihull. To be successful you will have a strong secretarial and administration background. In addition, you will be a well organised self-starter who is able to work independently to ensure that tasks are completed to a high standard. Confidence in dealing with clients in a professional manner, both on the telephone and in person, is essential. Key Tasks Include Opening files for new matters on our case management system for all Midlands Offices Deal with client queries both on the telephone and by email in a manner in keeping with the firm’s high standard of client care Open physical files for new matters for the Solihull team Produce quotes for sales and purchases for prospective clients Scanning of documents Typing and sending out Client Care Packs either by post or email Archiving open files Ensure the confidentiality of the client and firm’s information and documentation at all times. Other duties as required to ensure the efficient running of the office. Details Immediate start available Hours: Monday to Friday - 9:00 to 5:15 (on site) Attractive salary dependent on experience 26 days holiday BHs Pension scheme Holiday bonus scheme Firm funded eye tests To apply for this position, please email your CV to Lisa Syrett - lisasyrett@hcbgroup.com