We are currently recruiting on behalf of our client based in Crawley for an experienced Leasehold Service Officer on an interim contract for 3 months. The role is full-time (9-5) Monday-Friday. The role is working from office base in first couple of weeks thereafter hybrid working 2 days in the office. The successful candidate will work as part of a team to provide information and advice on the management of buildings, leases and paying of service charges and will facilitate the Right to Buy of properties * Day to day duties will include: * Identify and account for all charges payable on leasehold flats and shared ownership properties * Maintain all records and deal with the administration of the billing and recovery of all costs associated with service, management and all other charges applicable to leasehold flats and shared ownership properties * Offer advice and signposting for people in hardship in arrears. Initiate legal action for the recovery of arrears, assisting the Leasehold Services Manager and Legal Services in cases in the County Court * Maintain on an ongoing basis through the year, actual costs for communal/structural routine building maintenance chargeable to the block and recharged to lessees in Management Charge billing * Assist with the consultation with leaseholders on qualifying works over the prescribed limit and long-term agreements, in accordance with Section 20 of the Landlord and Tenant Act 1985 (as amended) and in accordance with the organisations policies for consultation with residents, to ensure that residents are properly informed and the organisation is legally able to recover costs from leaseholders * Deal with all enquires relating to costs and charges on leasehold flats and shared ownership properties resulting from correspondence or in person/via the telephone * Respond in a timely manner to requests for information from external agencies in regard to property sales, update system