Overview
Benchill Medical Centre are proud to be apart of the NHS and our mission is to provide safe, efficient healthcare for our patients and their families, and to ensure that everyone working within our practice is happy in their work and feels valued and supported by the team.
Job Summary
We are looking to recruit an experienced, motivated and enthusiastic Pharmacy Technician to join our GP practice to work within our pharmacy team at Benchill Medical Centre in Wythenshawe, South Manchester. We are looking for 25-30 hours per week. You will have a key role in supporting the pharmacists, clinicians, administration teams and patients in the delivery of high quality, innovative and safe prescribing practices ensuring the best clinical outcomes for our patients.
Main duties of the job include:
* The post holder will help patients to get the best from their medicines by improving repeat prescribing processes in General Practice, and aiming to reduce wasted medicines.
* Respond to medication queries/shortages/recalls.
* Issuing repeat prescriptions.
* Lead on medication synchronisation to support patients and community pharmacy to manage patient medication ordering.
* Build relationships with hospitals and care homes to optimise patient therapy, minimise error and ensure smooth transitions between care settings.
* Support the pharmacist and practice team with the repeat prescribing reauthorisation process.
* Participate in the induction, education, and training of new members of practice staff where appropriate.
* Participate in medication audits and support the clinical team on prescribing projects.
* Work autonomously and be capable of prioritising work, escalating when appropriate.
About Us
Benchill Medical Centre are proud to be apart of the NHS and our mission is to provide safe, efficient healthcare for our patients and their families, and to ensure that everyone working within our practice is happy in their work and feels valued and supported by the team.
Job Details
Date posted: 22 January 2026
Pay: Depending on experience
Contract: Permanent
Working pattern: Part-time, Flexible working
Reference number: B0114-26-WYTH
Job locations: Benchill One Stop Medical Centre, 171 Brownley Road, Manchester, M229UH
Job Description
Responsibilities
* Respond to medication queries from patients, GPs, nurses, receptionists, and other healthcare professionals within the post holders expertise in a professional manner, including removing unwanted items, checking review dates, ensuring necessary monitoring has been carried out, arranging compliance aids and investigating out of stock medicines. Refer to an appropriate clinician where necessary in accordance with practice protocols.
* Support the clinical pharmacist to manage drug shortage queries and drug recalls.
* Liaise with local community pharmacies and hospitals regarding prescription queries to ensure a smooth transition from secondary to primary care.
* Build strong working relationships with local community pharmacies and other care providers to assist patients and provide a high-quality service.
* Lead on medication synchronisation to support patients and community pharmacy to manage patient medication ordering.
* Understand and apply the protocol for seven or twenty-eight day prescribing when communicating with community pharmacy to arrange compliance aids.
* Build relationships with care home teams in South Manchester to optimise patient therapy, minimise error and ensure smooth transitions between care settings.
* Undertake medicine reconciliation from hospital discharge and secondary care clinic documentation and update patient records accordingly.
* Understand Repeat Dispensing (eRD) and train staff in its management where appropriate.
* Support the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and medicines reaching review dates.
* Contribute to the review and development of repeat prescribing protocols/Standard Operating Procedures.
* Provide advice to patients and the practice team on prescribing to improve safety, quality and cost effectiveness.
* Familiarise with the Greater Manchester Medicines Management Group drug traffic light system for high risk drugs and liaise with secondary care as needed.
* Develop and implement computer searches to identify cohorts of patients at high risk of harm from medicines.
* Participate in induction, education, and training of new practice staff where appropriate.
* Understand prescribing Quality and Outcomes Framework targets and support the practice to achieve these where possible.
* Participate in medication audits and support prescribing projects.
* Assist in submission of claims for personally administered drugs as required.
* Attend relevant practice meetings and help plan and support new working processes to optimise prescribing quality.
* Maintain professional competence, participate in appraisal and create a development plan.
* Work autonomously with accurate records and escalate when appropriate.
* Undertake any other duties as agreed with line manager.
Person Specification
Qualifications
* Diploma Level 3 or equivalent in Pharmacy Services
* Registered with the General Pharmaceutical Council (GPhC)
* Must have completed or be enrolled in, undertaking or prepared to start an approved 18-month training pathway (e.g. PCPEP or MOCH)
Communication
* Can communicate sensitive information in an understandable form.
* Ability to build strong relationships and excellent interpersonal, influencing and negotiating skills.
* Excellent written and verbal communication skills.
* Work effectively independently as a team member.
Qualities
* Pro-active and self-motivated
* Resilient
* Adaptable
* Hard working, reliable and resourceful
* Respectful
* Personable
* Patient centred approach
Experience
* Minimum of 2 years post-qualification experience
* Experience of working on own initiative within professional boundaries and local/national protocols
* Experience of responding directly to enquiries from patients
* Excellent IT skills; ability to record, analyse and communicate information accurately
* Knowledge of patient information and confidentiality
* Awareness of health and safety when working without direct supervision
* Understanding of clinical governance and quality measures
* Ability to recognise priorities, problem solve and refer to Pharmacist or GPs as needed
Desirable
* Experience of working in Primary Care
* Experience using EMIS Web
* Experience working in a multidisciplinary team
Disclosures
Disclosure and Barring Service (DBS) check: This post is subject to the Rehabilitation of Offenders Act and will require a DBS disclosure. UK Registration: Applicants must have current UK professional registration.
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