Job Description
Contract Manager
THE ROLE:
Join us as a Contract Manager within our Road Freight Transport Team where you will be working across a broad range of large-scale contracts. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets.
THE SALARY:
Competitive based on experience.
BENEFITS:
On-site parking, Rewards Scheme
SHIFT INFORMATION:
Mon - Fri, 40 hours per week.
WHERE YOU WILL BE BASED:
You will be based in our flagship office in Ashby-de-la-Zouch (LE65 1JR)
Expect to be travelling to customer sites every week with potential overnight stays.
WHAT WILL BE YOUR KEY RESPONSIBILITES?
* Maintain working relationships with key Stakeholders (External and Internal) in order that escalated issues are resolve in a mutually beneficial way with any corrective actions formalised.
* To proactively develop and manage objectives at strategic and operational level to deliver value to client whilst keeping client fully updated on progress and value delivered.
* To interact with client at operational and commercial level to ensure performance is achieved.
* Manage a team of drivers and shunters on site to get maximum efficiency for the contract.
* Demonstrate Health and Safety leadership and commitment.
* Control Account Performance (service & financial).
* Produce periodic performance reports and participate in periodic review meetings.
* To manage a dedicated team of colleagues to ensure objectives met, opportunities identified and resources optimised.
* To be responsible for haulier relationship management and productivity in order that client objectives are satisfied.
* Develop and manage functional corrective action and continuous improvement solutions and integrate into strategic client development.
WHAT ARE WE LOOKING FOR?
* Proven track record of managing customers
* Proven track record of managing multiple direct reports
* CPC holder (desirable)
* Previous experience in road transportExcellent attention to detail
* You will have excellent communication skills, spoken and written
* Proven ability to work effectively as part of a team
* A methodical and structured approach to problem solving
* An approachable attitude and a flexible approach to work
* Strong PC Literacy including Word & Excel in a business capacity
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