You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
* Monday - Friday (7am to 8pm)
* Saturday (7am to 6pm)
* Sunday (9am to 4pm)
Benefits and Development Opportunities
* Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
* High Street Shopping Discounts: Save at Screwfix, B&Q, and other major retailers.
* Share Plans: Become a Kingfisher shareholder with various schemes.
* Health & Wellbeing: 20% off Nuffield Gym memberships, mental health support through Retail Trust, and Mind partnership for mental health resources.
* Financial Security: Award-winning pension plan with up to 14% employer contribution and Life Cover up to 4x salary.
* Additional Perks: Long Service Awards, discounts on Screwfix and B&Q products, and enhanced family leave policies.
* Learning & Development: Training programmes including management pathways, self-development options, and wider life skills courses.
Training Programmes
* First Steps to Management: 16-week programme for Service Assistants aiming for management roles.
* Power Up to Trade+: 12-15 month apprenticeship for aspiring Trade+ Sales Supervisors.
* Trade Up to Branch Manager: 15-month programme culminating in a Level 4 Retail Manager Apprenticeship.
* Learning for Life: Opportunities for broader life skills and Maths & English coaching.
Employee Experiences
"You get a different range of tasks every day. One day doing delivery, the next serving customers." - Joshy Phillips, Service Assistant
"My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." - Thiago, Trade Counter Assistant
"The supervisor position is a really good opportunity to learn and progress."
Our Culture
We promote an inclusive, diverse environment where everyone is celebrated for who they are. Our Employee Inclusion Network, 'Us', supports colleagues in sharing ideas and fostering a fair workplace. We encourage you to be yourself and bring your whole self to work.
Application Process
Applying online is simple. Fill in basic details and upload your CV. For S.A. roles, complete a Situational Judgement Test. Prepare for your interview by learning about us, and be ready for competency-based questions. Interviews may be via phone, video, or in-store.
Offer and Onboarding
If selected, we’ll extend an offer. After acceptance and pre-employment checks, you'll receive your contract and start your journey with us.
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