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The successful candidate will have up to date knowledge and relevant experience gained within the motor industry, as well as the ability to build good customer relationships and negotiate profitable transactions.
Key Responsibilities:
Achievement of Sales Budgets and Manufacturer Targets
Used Stock Management including advertising, purchasing and disposals
Coaching and motivating the team with daily and measured 1-2-1 review meetings
Maintain a positive and strong relationship with the manufacturer partners
Regular review of online presence and amending adverts and pricing in line with market movements as required
Maintaining customer service standards and processes that are in line with business requirements
Managing enquiries and identifying opportunities to grow market share, long term loyalty and profitability
Creating high quality marketing and promotion strategies
Engaging with local people and businesses to explore profit opportunities
Monitor and evaluate customer needs and competitor activity
Regularly communicate and interact with members of other departments to develop the business and the business team ethos
Value part exchanges and stack deals for the sales team
Source new stock as required
Consistently achieve 100% Customer Satisfaction scores
Monthly performance reviews with sales team to assist their development
Requirements:
Minimum of 5 years’ experience in car sales
Must be driven, enthusiastic and keen to exceed both company and customer expectations
100% focussed on delivering an excellent purchasing experience for customers
Excellent organisation and diary management skills
PC literacy is a must
High standard of admin and paperwork skills
Proficient in selling add-on products such as paint protection and other warranty/insurance related products
Proficient in following an FCA compliant process
Be able to work additional hours beyond closing times and possibly days off in order to meet customer requirements
Open to new ways of doing things and able to quickly adapt to our processes
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Retail Motor Vehicles
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